DoorKing 1800 P Series Lobby Panels Manuals & Support

This model is discontinued. Manuals and replacement parts for existing units are listed below.

The DoorKing 1800 P series are lobby panel versions of the 1802, 1803, 1808 and 1810 for buildings with a doorman phone. They use circuit board 1863-010.

They are programmed from the keypad, the doorman phone or off site. DoorKing no longer lists them on its site.

Identify your model

The installation manual covers the 1802P, 1803P, 1808P and 1810P with board 1863-010. Look for a P after the model number on the label.

Key specs

Models 1802P, 1803P, 1808P, 1810P
Board 1863-010
Power 16.5 VAC, 20 VA
Programming Keypad, doorman phone or off site

Manuals and documents

Installation Manual

Troubleshooting

Most problems are programming or phone line issues. Check power first, then the phone line.

Display or keypad dead

  • Check for 16.5 VAC at the power terminals.
  • Do not power strikes or magnetic locks from the entry system transformer.

No dial tone or calls do not go out

  • Check the phone line at the entry system with a test phone. The line must be a touch-tone, loop-start line.
  • On a DKS cellular or VoIP connection, check the service registration and the wiring to the phone line terminals.

Hum or noise on the line

  • Use twisted pair wire for the phone line and keep it away from power wiring.
  • Check the ground connection. An isolation transformer on the low voltage power can help.

Gate does not open from the resident phone

  • Check the tone open number programmed for each relay.
  • Check the relay strike time and the wiring from the relay to the gate operator.

Common questions

The model number ends in P, and the board is 1863-010.

DoorKing lists a 16.5 V, 20 VA transformer for P series systems.

Yes. The manual covers keypad, doorman phone and off-site programming.