LiftMaster CAPXL Smart Video Intercoms Manuals & Support

LiftMaster CAPXLV2 / CAPXM / CAPXS

LiftMaster Smart Video Intercoms are cloud-managed telephone entry and access control units run through myQ Community. Residents answer video calls on the myQ Community app, and managers add residents and control entrances from a web portal.

The CAPXLV2 has a 10 in touch screen, 50,000 users and up to 8 doors. The CAPXM is the mid-size model, and the CAPXS has a 5 in screen, 500 users and one door. All have a 720p camera and a built-in Security+ 2.0 receiver on the larger models.

Identify your model

The CAPXLV2 (L) has a 10 in screen, the CAPXM (M) is the medium unit, and the CAPXS (S) has a 5 in screen. The original CAPXLV is discontinued and replaced by the CAPXLV2. A myQ Community subscription is required.

Key specs

Screens CAPXLV2: 10 in; CAPXS: 5 in touch screen
Users CAPXLV2: 50,000; CAPXS: 500
Doors CAPXLV2: up to 8 (4 relays); CAPXS: 1
Camera 720p HD
Connectivity Wi-Fi, Ethernet, cellular via third party modems
Calling VoIP (Phone.com)
Power CAPXLV2: 115 VAC to 24 VDC transformer (included); CAPXS: 16 VDC supply
Operating temperature CAPXLV2: -20 to 130 °F; CAPXS: -4 to 122 °F

Manuals and documents

Installation Manual

Programming Guide

Quick Start

Spec Sheet

Brochure

Other documents

Troubleshooting

Set up the myQ Business account and network before you mount the unit.

Gate operator will not learn

  • Select LEARN on the display, then put the gate operator in learn mode. The operator beeps once and its NETWORK LED turns off when it is paired.
  • Four beeps or blinks mean the operator is not in programming mode.
  • Use Test Relay on the display to check the connection.

Wiring runs

  • Run main power and control wiring in separate conduits.
  • Use 14 AWG for power runs up to 300 ft, 16 AWG to 200 ft, 18 AWG to 100 ft.
  • Keep the Ethernet run under 328 ft.

Common questions

Yes. The Smart Video Intercoms need a myQ Community subscription for remote management, resident app calls and video features.

The CAPXS covers one door and 500 users. The CAPXM covers mid-size sites. The CAPXLV2 covers up to 8 doors and 50,000 users.

The CAPXLV2.

Mount any keypad or entry system at least 6 ft from a gate or gate operator, or where the user cannot reach the gate while using it.

Replacement parts

Liftmaster K001D8439 POWER/INTERNET BOARD CAPXL
Liftmaster K001D8439 POWER/INTERNET BOARD CAPXL
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Liftmaster K001D8478 DOOR BOARD AND COVERS CAPXL
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Liftmaster K001D8592 SENSOR BOARD CAPXL
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Liftmaster K002A1978 POWER SUPPLY CAPXL
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Liftmaster K41-0112-000 CONTROL BOARD CAPXL
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Liftmaster K012B1067 READER MOUNTING PLATE CAPXL
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LiftMaster K41-0103-000 touchscreen display kit
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