DoorKing 1802 and 1802-EPD Manuals & Support

The DoorKing 1802 is a telephone entry system for a single entry point. The 1802 serves up to 600 residents by default and up to 1,000 when reprogrammed. The 1802-EPD adds a 16-character LCD directory with A and Z scroll buttons for up to 100 residents.

Visitors call a resident, who opens the gate from a touch-tone phone. It connects by DKS cellular, VoIP or a standard phone line, and has two relays, time zones and two programmable switch inputs.

Identify your model

The 1802 and 1802-EPD use the 1862-010 control board. The 1802-092 Access Plus uses the 1970-010 board with a network port; use the 1802/1808/1810 Access Plus manual for that model.

Key specs

Capacity	1802: 600 residents (up to 1,000); 1802-EPD: 100 residents with LCD directory
Entry codes	1,000
Directory codes	1 to 4 digits
Relays	2
Connection	DKS cellular, VoIP or phone line
Power	16.5 VAC, 20 VA
Postal lock	Provision included
Operating temperature	10 to 145 °F

Manuals and documents

Installation Manual

1802 and 1802-EPD Installation and Owner's Manual
Board 1862-010 Rev P · 58 pages View PDF: 1802 and 1802-EPD Installation and Owner's Manual (opens in a new tab)
1802, 1808 and 1810 Access Plus Manual
1810-162-A-6-16 · 66 pages View PDF: 1802, 1808 and 1810 Access Plus Manual (opens in a new tab)
1802 and 1802-EPD Manual, 2010 Edition
1802-065-E-5-10 · 53 pages View PDF: 1802 and 1802-EPD Manual, 2010 Edition (opens in a new tab)
1802 and 1802-EPD Manual, 2008 Edition
1802-065-D-8-08 · 53 pages View PDF: 1802 and 1802-EPD Manual, 2008 Edition (opens in a new tab)
1802, 1808 and 1810 Telephone Entry Installation and Owner's Manual
1800-060 Rev. C, issued 7-19 · 58 pages View PDF: 1802, 1808 and 1810 Telephone Entry Installation and Owner's Manual (opens in a new tab)

Troubleshooting

Check power and phone line wiring first. Most other problems are programming settings.

Cannot enter programming or keypad dead

Check for 16.5 VAC at the power terminals.
Check the master code and that the keypad cable points down on the board.
On older boards, check that the memory chip is not installed upside down.

Buzz, howl or dial tone on the speaker

Check the phone line with a handset. If it is noisy, the problem is the line.
Check for shorts to ground, pinched wires and an ungrounded cabinet.
Lower the volume and adjust feedback. Use a touch-tone line, not rotary.

Strike or gate stays open

Check for voltage drop on the 16 VAC line and a transformer that is too small.
Turn off the auto relay time zone or send the deactivate command from a phone.

Entry codes do not work

Press # first for four-digit codes.
Check time zone limits and whether a flash code has expired.

Common questions

The 1802 uses directory codes on a printed list for up to 1,000 residents. The 1802-EPD has a built-in LCD directory with A and Z scroll buttons and a CALL button for up to 100 residents.

It can use a standard phone line, VoIP or DKS cellular service.

Press # before a four-digit code. Then check whether the code is limited by a time zone or was a flash code that has expired.

Mount any keypad or entry system at least 6 ft from a gate or gate operator, or where the user cannot reach the gate while using it.