DoorKing 1816 Manuals & Support

The DoorKing 1816 is a building telephone intercom system for up to 1,200 users. It connects the entry panel and a doorman phone to residents' phones without a dedicated phone company line.

It is widely used in housing authority and low income housing, since every resident can talk to visitors and open the door whether or not they have phone service.

Identify your model

Use the 1816 manual for circuit board 1885-010 Rev A or higher. Resident phones connect through 1882 relay boards or 1884 interface boards.

The 1820 adds call down from the doorman phone.

Key specs

Users Up to 1,200 phones
Board 1885-010
Power 16.5 VAC, 50 VA transformer
Features Caller ID to residents, call forward, do not disturb, virtual doorman relay

Manuals and documents

Installation Manual

Spec Sheet

Troubleshooting

The manual has system wide commands that turn features on and off, which help isolate a problem.

A resident phone does not ring

  • Check the directory code for that resident.
  • Check the relay or interface board for that phone line.

Door does not open

  • Check the relay strike time and the virtual doorman relay settings.
  • Check the wiring from the relay to the strike or gate operator.

Common questions

No. The 1816 serves residents whether they have phone company service or not.

Up to 1,200 phones.

DoorKing lists a 16.5 V, 50 VA transformer for the 1816.