DoorKing 1838 Manuals & Support

The DoorKing 1838 is a PC programmable multi-door access controller for businesses, industrial sites and apartment buildings where voice communication is not needed.

It controls two doors or gates and expands to 16 with Tracker boards. Users enter with cards, five-digit PIN codes, MicroPLUS transmitters or most 26-bit Wiegand devices. It stores 3,000 users and 8,000 events.

Identify your model

The 1838 is a controller in a steel cabinet with no telephone entry keypad on the front. Readers and keypads such as the DoorKing 1815 connect to its Wiegand inputs.

Key specs

Doors 2, expandable to 16 with Tracker boards
Users 3,000
Device codes 8,000 Wiegand
Event log 8,000 events
Security levels 31 (29 programmable, 4 time zones each)
Elevator control Up to 4 elevators, 64 floors each
Power 16.5 VAC, 20 VA system plus 16 VAC, 20 VA Wiegand
Size 12.25 x 10.25 x 4.25 in
Operating temperature -10 to 140 °F
Listing UL 294

Manuals and documents

Installation Manual

Programming Guide

Quick Start

Spec Sheet

Troubleshooting

The 1838 is programmed from its keypad, a touch-tone phone, or a PC by modem or RS-232.

System dead or resets

  • Check for 16.5 VAC at terminals 19 and 20. Use the supplied UL listed transformers.
  • Do not run 16 VAC power more than 200 ft. Install the ferrite filter on the power wires.

Reader or keypad not granting access

  • Check the Wiegand wiring: red power, black common, green DATA 0, white DATA 1.
  • Check the facility code and that the device code is in memory.
  • Check the user security level and its time zones.

Common questions

No. It is an access controller only. For voice communication, see the 1835 or 1837 telephone entry systems.

Proximity cards, five-digit PIN codes from a Wiegand keypad, MicroPLUS transmitters and most 26-bit Wiegand devices.

Two doors or gates on the main board, and up to 16 with Tracker expansion boards.