DoorKing 1810 Manuals & Support

The DoorKing 1810 is a telephone entry system with a built-in lighted directory for up to 600 residents. Visitors call a resident, who opens the gate from a touch-tone phone.

It suits residential, multi-home, small gated community and apartment sites. The 1810-AP (Access Plus) is PC programmable over the internet, a LAN, a modem or a direct connection.

Identify your model

The 1810 shares the 1802, 1808 and 1810 manual and the 1862-010 board. A parts breakdown of the 1810-080 surface mount is on this page.

Related systems: 1802 and 1808.

Key specs

Directory	Built-in lighted directory
Residents	Up to 600, reprogrammable to 1000 (1800 series manual)
Relays	2 entry points
Power	16 VAC
Connection	DKS cellular, VoIP or POTS line
Programming	Keypad; 1810-AP also by PC

Manuals and documents

Installation Manual

1802, 1808 and 1810 Telephone Entry Installation and Owner's Manual
1800-060 Rev. C, issued 7-19 · 58 pages View PDF: 1802, 1808 and 1810 Telephone Entry Installation and Owner's Manual (opens in a new tab)

Troubleshooting

Most problems are programming or phone line issues. Check power first, then the phone line.

Display or keypad dead

Check for 16 VAC at the power terminals.
Do not power strikes or magnetic locks from the entry system transformer.

No dial tone or calls do not go out

Check the phone line at the entry system with a test phone. The line must be a touch-tone, loop-start line.
On a DKS cellular or VoIP connection, check the service registration and the wiring to the phone line terminals.

Hum or noise on the line

Use twisted pair wire for the phone line and keep it away from power wiring.
Check the ground connection. An isolation transformer on the low voltage power can help.

Gate does not open from the resident phone

Check the tone open number programmed for each relay.
Check the relay strike time and the wiring from the relay to the gate operator.

Common questions

Up to 600, and the 1800 series manual says it can be reprogrammed for up to 1000.

Only the 1810-AP (Access Plus). The standard 1810 programs from the keypad.

Mount it at least 6 ft from a gate or gate operator, or where the user cannot reach the gate while using it. Card readers on DoorKing's instructions call for 10 ft.