Linear AE-2000 and AE2000Plus Manuals & Support

This model is discontinued. The current replacement is the Linear EP-436 EntryPro 36 Door, Networked, Telephone Entry System. Manuals and replacement parts for existing units are listed below.

The Linear AE2000Plus is a telephone entry and access control system for up to four doors or gates, with a 10,000 user capacity and a 20,000 event log. It has a VGA LCD that shows up to 24 names per screen, with English and Spanish voice prompts.

It has a built-in MegaCode receiver for transmitters, two Wiegand reader inputs and 32 validation groups, time zones, door schedules and floor schedules. Linear lists it as a legacy model that does not work with the EntryPro series.

Identify your model

The AE2000Plus has a 16 gauge steel cabinet with a brushed stainless steel front panel and a VGA directory display. Units built before the Plus version are labeled AE-2000.

Linear lists this as a legacy model. The current Linear telephone entry system is the EntryPro EP-436. See the EntryPro support page.

Key specs

Users 10,000
Doors Up to 4
Event log 20,000 events
Relays 4 form C, 3 A at 30 V
Inputs 4 door sense, 4 exit request, 2 Wiegand readers
Power 16 VAC, 50 VA transformer, or 12 to 24 VDC
Radio Built-in MegaCode receiver
Status Legacy; EntryPro EP-436 is the current Linear system

Manuals and documents

Installation Manual

Brochure

Troubleshooting

Check power and the phone line first. Most other problems are programming settings.

System completely dead

  • Check voltage at the transformer and at the power terminals.
  • Check that the terminal blocks are plugged firmly into the board.

Buzz on the speaker or phone line

  • Check for AC power shorted to the wiring conduit and for the phone line shorted to ground.
  • Use twisted pair phone wire and connect the cabinet to earth ground.
  • Remove the 16 VAC wires. If the buzz stops, one transformer wire is grounded.

Resident phone does not ring

  • Check the resident phone number in programming.
  • Check the entry system phone line, then call the resident from another phone.

Keypad will not activate a relay

  • Check that the entry code is assigned and set for the right relay.
  • The keypad may be in lockout from wrong codes. Wait for it to clear.

Remote PBUS device does not work

  • Check the address switch setting on the remote device.
  • Check that the device has power and is wired correctly.

Common questions

No. Linear notes that the AE-1000, AE1000Plus, AE-2000 and AE2000Plus use a different hardware and software design and do not network with the EntryPro series.

Yes. It has a built-in MegaCode receiver for Linear MegaCode transmitters.

Mount any keypad or entry system at least 6 ft from a gate or gate operator, or where the user cannot reach the gate while using it.

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