DoorKing 9310 Manuals & Support

This model is discontinued. Manuals and replacement parts for existing units are listed below.

The DoorKing 9310 is a commercial slide gate operator in 1/2 HP and 1 HP versions. The 1/2 HP handles gates up to 1,000 lb and 30 ft, and the 1 HP up to 1,500 lb and 45 ft.

DoorKing no longer lists it on its site. The 2011 manual, a parts breakdown and the replacement board are on this page.

Identify your model

The 9310 uses the 4403-010 board, now shipped as 4403-012. Units with the Convenience Open option have lower weight limits: 800 lb (1/2 HP) and 1,300 lb (1 HP).

For a new installation see the 9000.

Key specs

Class	UL 325 Class I, II, III and IV
1/2 HP	115, 208, 230 or 460 VAC, gates up to 1,000 lb and 30 ft
1 HP	115 to 230 VAC single phase or 208/230 three phase, up to 1,500 lb and 45 ft
Cycles	60 per hour
Speed	About 1 ft per second
Board	4403-010 (now 4403-012)

Manuals and documents

Installation Manual

9310 Slide Gate Operator Owner's Manual
9310-065-J-10-11 · 55 pages View PDF: 9310 Slide Gate Operator Owner's Manual (opens in a new tab)
Supplemental Owner's Instructions for 1600, 6000 and 9000 Series Operators
2340-065-K-7-08 · 19 pages View PDF: Supplemental Owner's Instructions for 1600, 6000 and 9000 Series Operators (opens in a new tab)
1473-010 Circuit Board Manual (UL 325)
1473-065-H-5-19 · 18 pages View PDF: 1473-010 Circuit Board Manual (UL 325) (opens in a new tab)

Parts List

9310-095 Parts Breakdown
Rev. D · 8 pages View PDF: 9310-095 Parts Breakdown (opens in a new tab)

Troubleshooting

Find which part has the problem first: the operator, the loop system or the keying devices. The input LEDs on the control board show which inputs are active.

Operator will not run, power LED off

Check that power to the operator is on.
Check for 115 VAC at terminals 19 and 20. If the voltage is good, check the terminal strip or replace the circuit board.
An overheated board transformer shuts the board down. Turn power off, let it cool for several minutes and test again.

Operator will not run, power LED on

At least one monitored photo eye or edge must be connected in each entrapment area, with its UL 325 input switched on.
Jumper terminals 1 and 5 for a moment. If the input LED does not light, check the terminal strip or replace the board.
Test the motor directly as the manual shows. If it runs in one direction only, check the motor, motor capacitor and wiring.

Entrapment input LED on or blinking

LED on: the photo eye or edge has a fault or its wiring is shorted.
LED blinking: the device is not connected or its wiring is open.

Gate opens but will not close

Any input LED that stays on holds the gate open. Disconnect keying devices one at a time until it goes off.
An active photo eye, edge or loop detector also holds the gate open.
The operator may be in a soft shutdown. Activate any keying device to clear it.
For automatic close, check that SW 1, switch 2 is ON.