DoorKing 9000 Manuals & Support

The DoorKing 9000 is a commercial slide gate operator for gates up to 35 ft. The 1/2 HP models handle 1,000 lb and the 1 HP models 1,500 lb, at about 1 ft per second.

It is UL 325 Class I to IV and rated for 60 cycles per hour. It runs on 115 VAC, and the high voltage kit adds 208, 230, 460 and 575 VAC.

Identify your model

Models 9000-380 and 9000-381 are 1/2 HP. Models 9000-385 and 9000-386 are 1 HP. Use the current manual for circuit board 4405-018 Rev A or higher.

Older units have their own manuals, kept on this page as earlier editions.

Key specs

Class	UL 325 Class I, II, III and IV
1/2 HP	115 VAC, 5.4 A, gates up to 1,000 lb
1 HP	115 VAC, 9.7 A, gates up to 1,500 lb
Gate length	Up to 35 ft
Cycles	60 per hour
Speed	About 1 ft per second
Board	4405-018

Manuals and documents

Troubleshooting

Find which part has the problem first: the operator, the loop system or the keying devices. The input LEDs on the control board show which inputs are active.

Operator will not run, power LED off

Check that power to the operator is on.
Check for 115 VAC at terminals 19 and 20. If the voltage is good, check the terminal strip or replace the circuit board.
An overheated board transformer shuts the board down. Turn power off, let it cool for several minutes and test again.

Operator will not run, power LED on

At least one monitored photo eye or edge must be connected in each entrapment area, with its UL 325 input switched on.
Press the motor reset button firmly.
Jumper terminals 1 and 2 (or 1 and 5) for a moment. If the input LED does not light, check the terminal strip or replace the board.
Test the motor directly as the manual shows. If it runs in one direction only, check the motor, motor capacitor and wiring.

Entrapment input LED on or blinking

LED on: the photo eye or edge has a fault or its wiring is shorted.
LED blinking: the device is not connected or its wiring is open.

Gate opens but will not close

Any input LED that stays on holds the gate open. Disconnect keying devices one at a time until it goes off.
An active photo eye, edge or loop detector also holds the gate open.
The operator may be in a soft shutdown. Activate any keying device to clear it.
For automatic close, check that SW 1, switch 4 is ON.

Alarm sounding or chirping

This is a hard shutdown. The alarm sounds for 5 minutes, then chirps every 5 seconds until the operator is reset.
Check the whole gate area for an obstruction or damage first, then press the reset button or turn power off and back on.
If the cause cannot be found and fixed, leave the operator off until a technician checks it.