FAAC 390 Manuals & Support

FAAC 390

The FAAC 390 is a 24 VDC articulated arm swing gate operator for residential gates up to 14 ft and 600 lb per leaf. It mounts on large columns with no changes to the gate.

The gearbox is non-reversing, so no external lock is needed on most gates. It runs on the E024U control board with reverse on contact and battery backup.

Identify your model

The single gate kit is 104572.5 and the secondary kit is 1045791.5. The operator alone is 104579, or 104579.5 with two limit switches. The E024U board is in the 3350.1 enclosure kit.

Key specs

Max gate 600 lb / 14 ft per leaf
Input voltage 24 VDC, 40 W
Speed About 8° per second
Reduction 1:700
Max torque 184 lbf.ft
Duty Continuous
Control board E024U
Housing IP44
UL 325 usage class Class I, II, III and IV
Operating temperature -4 to 131 °F

Manuals and documents

Installation Manual

Programming Guide

Spec Sheet

Troubleshooting

The E024U board has an ERROR LED for troubleshooting and a SETUP button for automatic setup.

Gate stops and will not take commands

  • After repeated obstructions the board goes into alarm mode. Activate the STOP input or cycle power to reset it.

Gate reverses or stops short

  • Check the gate swings freely by hand.
  • Readjust the force and obstacle sensitivity trimmers, then run SETUP again.

Photocells

  • Check photocell wiring against the board diagram for normally closed contacts.
  • Set SW 8 for the closing safety behavior you want.

Long gates

  • FAAC recommends an electric or magnetic lock for any gate longer than 12 ft.

Common questions

The gearbox is non-reversing, so most gates hold closed. FAAC recommends an electric or magnetic lock on gates longer than 12 ft.

Yes. The single kit includes two 12 V, 8 Ah batteries on the E024U board.

The 390 operator with limit switches, the E024U enclosure kit, two batteries, a 433 MHz receiver, two remotes and a pair of XP 30 photocells.

Replacement parts

FAAC 390682 single limit switch kit for 390 operator
FAAC 390682 Single Limit Switch for 390
FAAC
FAAC 202025C.1 E024U non-UL control board
FAAC 202025-CA - TABLERO DE CONTROL No UL E024U
FAAC
FAAC 202025C.1 E024U non-UL control board
TARJETA DE CONTROL FAAC 202025 E024U, compatible con UL
FAAC
FAAC swing gate operator kit component
FAAC 5550.1 - Enclosure Kit E024U
FAAC

Safety devices and accessories

FAAC XP30 785105 photocell pair
FAAC 785105 Faac XP30 FotoEye
FAAC
FAAC 787831 XF 433 plug-in receiver module
FAAC 787831 - XF 433MHz Receiver
FAAC
FAAC swing gate operator kit component
FAAC 5550.1 - Enclosure Kit E024U
FAAC