HySecurity SlideSmart HD Manuals & Support

The HySecurity SlideSmart HD is a 24 VDC electromechanical slide gate operator for heavy commercial gates up to 50 ft. The HD 25 handles 2,500 lb, the HD 30 handles 3,000 lb and the HD 15F is the fast model for 1,500 lb gates.

It has an all-steel, rodent-resistant chassis that mounts on a post or a pad and runs on the Smart DC Controller. The included batteries give up to 4,000 ft of travel after a power loss.

Identify your model

The model is on the operator label: HD15F, HD25 or HD30. The HD 15F runs at 1.75 to 2.25 ft/s and is rated for Class III and IV only. Use the HD 25 or HD 30 for Class I and II sites.

Key specs

Models	HD15F, HD25, HD30
Max gate	1,500 lb (HD 15F); 2,500 lb (HD 25); 3,000 lb (HD 30); up to 50 ft
Gate speed	0.75, 1 or 1.25 ft/s (HD 25, HD 30); 1.75, 2 or 2.25 ft/s (HD 15F)
Drive	Electromechanical, #40 chain (30 ft included)
Battery backup	Two 8 Ah batteries for up to 4,000 ft of travel; optional two 50 Ah for up to 25,000 ft
Power	115 VAC or 208-230 VAC
Mounting	Post or pad
Controller	Smart DC with 70+ settings and event log
Operating temperature	-13 to 158 °F

Manuals and documents

Troubleshooting

Codes show on the display and the buzzer chirps. An Alert clears with a new Open or Close command. A Fault clears with the Stop or Reset button. An Error clears only with the Reset button or by cycling power.

SAFE MODE or ENTRAPMENT MODE

Safe Mode means the edge or inherent sensor tripped. The close timer is off until the next command.
Entrapment Mode means a second trip while in Safe Mode. Remove the obstruction and give an Open, Stop or Reset command.
Check for binding hardware or wind load if the alert comes back with no obstruction.

Power and battery

NO AC POWER: check the breaker, the AC power switch on the operator and the supply wiring.
LOW 24VDC shows below 22 V. Below 21 V the controller does not work normally. Check AC power, battery connections, battery condition, the charger and the transformer.

ACTION BLOCKED

ACTION BLOCKED PHOTO EYE CLOSE or OPEN means that eye shows tripped. Clear the beam, realign it and check the N.C. wiring to SENSOR COM.
Make sure the sensor settings match the devices installed.

Inputs

Input LEDs on the Smart DC Controller show which inputs are active. On solar units, hold the Tact button to light them.
The event log under the User Menu lists past alerts, faults and errors with date and time.

Common questions

An alert clears with a new Open or Close command. A fault clears with the Stop or Reset button. An error clears only with the Reset button or by cycling power.

It comes with two 8 Ah batteries for up to 4,000 ft of travel after an AC power loss. Two 50 Ah batteries (MX002013 kit) extend that to about 25,000 ft.

Operators built to UL 325-2016 need monitored entrapment sensors wired to the SENSOR inputs and set in the installer menu before the gate will close automatically. Check for a tripped photo eye or edge and any active open or loop input.

Software h5.52 and later keeps an event log in the User Menu with the date and time of each alert, fault and error. Older software needs a laptop with the free S.T.A.R.T. software.

No. Speed cannot be set above 1 ft/s for Class I and II, so use the HD 25 or HD 30 for those sites.

Replacement parts

Parts diagram: Buscador de piezas de repuesto para Hysecurity HD30

Identify your model

Key specs

Manuals and documents

Installation Manual

Programming Guide

Quick Start

Parts List

Spec Sheet

Other documents