DoorKing 1808 Manuals & Support

The DoorKing 1808 is a telephone entry system for residential and small commercial or apartment sites, with a built-in directory and message window. Visitors call a resident, who opens the gate from a touch-tone or smart phone.

It has two relays, four hold-open time zones and flash entry codes. The 1808-AP (Access Plus) is PC programmable over the internet, a LAN, a modem or a direct connection.

Identify your model

The 1808 shares the 1802, 1808 and 1810 manual and the 1862-010 board. Access Plus models use the Access Plus LAN guide for network setup.

Related systems: 1802 and 1810.

Key specs

Power	16 VAC, transformer included
Relays	2 entry points
Time zones	4 hold-open
Residents	Up to 600, reprogrammable to 1000 (1800 series manual)
Connection	DKS cellular, VoIP or POTS line
Programming	Keypad; 1808-AP also by PC

Manuals and documents

Installation Manual

1802, 1808 and 1810 Telephone Entry Installation and Owner's Manual
1800-060 Rev. C, issued 7-19 · 58 pages View PDF: 1802, 1808 and 1810 Telephone Entry Installation and Owner's Manual (opens in a new tab)

Troubleshooting

Most problems are programming or phone line issues. Check power first, then the phone line.

Display or keypad dead

Check for 16 VAC at the power terminals.
Do not power strikes or magnetic locks from the entry system transformer.

No dial tone or calls do not go out

Check the phone line at the entry system with a test phone. The line must be a touch-tone, loop-start line.
On a DKS cellular or VoIP connection, check the service registration and the wiring to the phone line terminals.

Hum or noise on the line

Use twisted pair wire for the phone line and keep it away from power wiring.
Check the ground connection. An isolation transformer on the low voltage power can help.

Gate does not open from the resident phone

Check the tone open number programmed for each relay.
Check the relay strike time and the wiring from the relay to the gate operator.

Common questions

The 1808-AP (Access Plus) can be programmed from a PC over the internet, a LAN, a modem or a direct connection.

It connects through a DKS cellular unit, VoIP over the internet, or a standard phone line.

Mount it at least 6 ft from a gate or gate operator, or where the user cannot reach the gate while using it. Card readers on DoorKing's instructions call for 10 ft.